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Privacy Policy
Last Updated: 6th March 2026

1. Introduction
Welcome to basal edge (“we”, “us”, “our”).
We are committed to protecting your personal information and respecting your privacy.
This Privacy Policy outlines how we collect, use, store, and protect information when you visit or interact with our website.
By using our website, you agree to the terms described in this Privacy Policy.

2. Information We Collect
2.1 Information You Provide to Us
We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Contact details

  • Information submitted through contact forms

  • Any information shared when requesting support or services

2.2 Information Automatically Collected
When you visit basaledge.com, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited, time on site, and referring URLs

  • Cookies and similar tracking technologies

This information helps us improve website performance and user experience.

3. Use of Information
We may use the collected information to:

  • Respond to inquiries or support requests

  • Provide and improve our services

  • Analyse website performance and usage

  • Enhance security and prevent fraud

  • Send updates or communications (only with your consent)

We do not sell or rent your personal information.

4. Cookies & Tracking Technologies
basaledge.com may use cookies or similar technologies to:

  • Improve website functionality

  • Remember your preferences

  • Analyse traffic and usage patterns

You may control cookie settings through your browser. Disabling cookies may affect your website experience.

5. Sharing of Information
We may share personal information only in the following situations:

  • Service Providers: With trusted partners who assist with hosting, analytics, or website operations

  • Legal Requirements: If required to comply with laws, regulations, or governmental requests

  • Business Transfers: If we undergo a merger, acquisition, or asset sale

We do not share personal information for marketing purposes without your explicit consent.

6. Data Security
We implement reasonable technical and organisational measures to protect your personal information from:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention
We retain personal information only for as long as necessary to:

  • Provide services

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

You may request deletion of your personal data at any time.

8. Your Rights
Depending on your location, you may have the right to:

  • Access the information we hold about you

  • Request corrections to inaccurate information

  • Request deletion of personal data

  • Restrict or object to processing

  • Withdraw consent

  • Request a copy of your data

To exercise any of these rights, contact us using the information below.

9. External Links
basaledge.com may contain links to third‑party websites.
We are not responsible for the privacy practices of external sites.
We encourage you to review their privacy policies.

10. Children’s Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The “Last Updated” date will reflect the most recent revision.
Continued use of the website indicates acceptance of changes.

12. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us at:
Email: support@basaledge.com
Website: https://basaledge.com
Address: PO Box 964 Wahroonga NSW Australia 2076

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